VistaNova | Create your own customized products!

Help Center

Getting Started

How do I get started?

How do I create a product with Vista Nova?

What’s available in custom branding sets?

How do I edit my account details?

How do I get in touch with Vista Nova Customer Care?

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How do I get started?

Here's a brief guide on how to get started, from setting up your account to designing your products.

If you’d like to sell products in your Shopify store:

1. First things first, sign up to create an account with Vista Nova.

2. Connect your Vista Nova account with your online Shopify store.

3. Select products that you want to design for your business from the Merch List.

4. Design your products with our Design Studio. Make sure your designs meet our Content Guidelines .

5. Click “Add to store”. The selected products will automatically be published to your Shopify store.

6. When an order comes in, it’ll be displayed on your Dashboard, in the list of “Orders”, with the status as “Unpaid”. After you complete the payment, it’ll be processed and sent to production automatically.

If you want to order for yourself or place a sample order:

Option 1:

1. Sign up to create your account.

2. Select a product from the Product list, then click “Start Designing” to design your product with the Design Studio.

3. When you finish designing, click “Preview” to see how the final product will look. If you are satisfied with it, click “Create an Order”, complete the payment, and we’ll process and ship the order to you directly.

 Option 2

In your Dashboard, select the product from the Merch List, click “Edit” to design, then “Create an Order”. Once you complete the payment, we’ll process and ship the order to you directly.

 

How do I create a product with Vista Nova?

1. In your Dashboard, select a product from the “Merch List”.

2. Click “Edit” to design the product with the Design Studio.

3. When you finish your design, click “Save”. The product will be displayed in your Merch List.

4. If you’d like to publish the product to your online store, please click “Add to Store”. From here, you can edit the product name, description, and any variations (including size, color, and more). Once finalized, click “Add to Store”, and the designed product will be published to your online store. Or you can wait and choose to publish it later. It’s all up to you.

 

What’s available in custom branding sets?

We offer custom branding sets designed to help you build up your brand and grow your business.

·  You can upload your logo through the Design Studio to be printed on products.

·  Branded clothing tags are available with your logo for free.

·  Shipping slips can be printed with your logo.

More options will be added soon, including customized washing labels and packaging.

 

How do I edit my account details?

To manage your account details, click "Profile" from Dashboard.

Here you'll see your current account details.

The “Profile” tab contains the following information:

·  Full Name and Brand Name.

·  Email: Email address of your registered account.

·  Tag Upload: Upload your brand’s logo if you have one, and it will be printed on the clothing tags and shipping slips of all future orders. If you don't upload your own logo, the Vista Nova logo will be printed on the tags and the shipping slips.

 

How do I get in touch with Vista Nova Customer Care?

Whenever you have any questions, always feel free to contact our Customer Care using any of the contact methods below.

 Live chat: Use our chat widget in the bottom-right corner of any vistanova.com page.

 Email: Send an email to support@vistanova.com.

 Our Customer Care is available Monday through Sunday from 9:00 AM to 9:00 PM Eastern Time.

 

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